Returns & Refunds
⌘K

Returns & Refunds

Return requests, reverse pickups and refund status in one queue.

Return requests
124
1.8%9.9% of orders
Pending review
18
awaiting decision
In transit
26
on the way back
Refunded value
₹1,48,620
1.7% of revenue
Avg. resolution
2.4 days
0.6faster than last month

Why customers return

Size / fit48Damaged26Changed mind21Colour mismatch17Wrong item12

Returns per week

08172635W18W19W20W21W22
ReturnOrderCustomerItem / reasonAmountRaisedStatusActions
#RET-0412#ORD-1246
KI
Kavya Iyer
Ruffle Sleeve Blouse
Damaged on arrival
₹1,14921 MayApproved
#RET-0411#ORD-1238
PM
Priya Menon
Wrap Midi Dress
Size too small
₹1,39921 MayIn transit
#RET-0410#ORD-1231
NK
Neha Kapoor
Collar Neck Top
Changed mind
₹1,00220 MayPending review
#RET-0409#ORD-1224
SG
Sanya Gupta
Printed Kurta Set
Colour mismatch
₹1,42520 MayRefunded
#RET-0408#ORD-1218
DN
Divya Nair
Oversized Poplin Shirt
Wrong item sent
₹1,24919 MayRefunded
#RET-0407#ORD-1209
IM
Isha Malhotra
High-Rise Palazzo
Fit issue
₹89919 MayRejected
#RET-0406#ORD-1201
TR
Tanvi Rao
A-Line Midi Dress
Damaged on arrival
₹1,04918 MayRefunded
Showing 1–7 of 124 entries
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