Abandoned Carts
⌘K

Abandoned Carts

Carts left unpaid, and what the recovery sequence is doing about them.

Abandoned carts
486
6.2%this week
Value at risk
₹8,42,300
across open carts
Recovered
94
18.1%19.3% recovery rate
Recovered value
₹1,64,800
22.4%vs 11 May - 17 May
Reminders sent
1,148
3-step sequence

Where carts are lost

Cart created486Checkout started214Address entered148Payment page96Paid94

Recovery sequence

Reminder 1 — after 1 hour
Plain reminder, no discount · 42% open · 11% recovery
Reminder 2 — after 24 hours
Adds free shipping · 36% open · 6% recovery
Reminder 3 — after 72 hours
10% coupon, expires in 48 hours · 28% open · 2% recovery
Cart expires — after 7 days
Stock released back to inventory
Reminder 1 carries the whole sequence. Discounting earlier would cost margin on carts that convert anyway.
CustomerCart contentsValueAbandonedStageAction
PM
Priya Menon
priya.menon@gmail.com
Floral Maxi Dress
2 items
₹2,99818 min agoNot sent
RA
Ritu Agarwal
ritu.a@gmail.com
Anarkali Kurta Set
1 item
₹2,2991 hour agoReminder 1
SP
Sneha Pillai
sneha.p@gmail.com
Chikankari Kurta
3 items
₹5,6973 hours agoReminder 1
MJ
Meera Joshi
meera.j@gmail.com
Linen Shirt Dress
1 item
₹1,5996 hours agoReminder 2
AR
Anjali Reddy
anjali.r@gmail.com
Straight Fit Trousers
2 items
₹2,098YesterdayReminder 2
FK
Farah Khan
farah.k@gmail.com
Wrap Midi Dress
1 item
₹1,399YesterdayRecovered
NV
Nisha Varma
nisha.v@gmail.com
Collar Neck Top
4 items
₹4,0082 days agoExpired
Showing 1–7 of 486 entries
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